Location & Hours Of Operation

Hilo Hawaiian Hotel
71 Banyan Drive Suite 115
Hilo, HI 96720
Open By Appointment: Mon-Sat 8am-8pm ~ Sun 9am-6pm

 

Discounts

  • Kama’aina Rate is for Hawaii Residents only (must present Hawaii State ID)
  • Series: Purchase 5 Massage Therapy sessions and receive an additional session for free
  • Birthday and Holiday Coupons: Receive updates and special discounts

 

Method of Payment

Credit/Debit Cards accepted: Visa/MasterCard/AmericanExpress/Discover/JCB

CASH
Local Checks

 

*Hawaii State sales tax (4.712%) will be added to all services at time of payment

 

Gratuity

Many clients like to give a TIP (typically around 20%). TIPs are not required, but they are greatly appreciated.

 

Additional Policies

24 Hour Cancellation Policy

You may be charged 50% of your missed appointment if canceled or re-scheduled within 24 Hours prior to your appointment time. You may be charged in full for a no-show. *We have a busy schedule and it is very difficult to fill open time slots with such short notice. Mahalo for your understanding and kokua!

Tardiness:

If you arrive late, your appointment time will be shortened. If you are more than 15 minutes late, we may choose to reschedule your session for a later date. *You may be charged the no-show fee if we need to reschedule.

If you are Sick:

We cannot treat you if you are ill. Massage Therapy is contraindicated for infections and contagious conditions and could cause your condition(s) to become worse. If you are sick please call us as soon as possible to reschedule your appointment.