health, saftey and covid-19 protocols
At Banyan Massage we take every precaution to keep our staff and clientele safe and healthy. We follow all health and safety regulations and guidelines laid out by the Hawaii State Government and the CDC.
Current health and safety protocols:
- We are open by appointment only and staggering appointment times to provide ample time to thoroughly sanitize between each client. The massage table headrest and all massage equipment is sanitized between each appointment.
- Masks are optional for clients and therapists. You may request that your therapist wear a mask. We can provide a mask if you need one.
- We are running an air purifier in the massage room at all times.
Location & Hours Of Operation
Discounts
- 10% Kama’aina discount for Hawaii Residents (must present Hawaii State ID)
- Series: Purchase a package of 6 massages for a 20% discount or 3 massages for a 15% discount.
- Membership Program: Members receive 15% off all services plus 10% off all add-ons.
Method of Payment
Credit/Debit Cards accepted: Visa/MasterCard/AmericanExpress/Discover/JCB
Gratuity
Many clients like to give a TIP (typically around 20%). TIPs are not required, but they are greatly appreciated.
Additional Policies
24 Hour Cancellation Policy
Tardiness:
If you arrive late, your appointment time will be shortened. If you are more than 15 minutes late, we may choose to reschedule your session for a later date. *You may be charged the no-show fee if we need to reschedule.
If you are Sick:
We cannot treat you if you are ill. Massage Therapy is contraindicated for infections and contagious conditions and could cause your condition(s) to become worse. If you are sick please call us as soon as possible to reschedule your appointment.